Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What items qualify for luxury asset loans?
We accept a wide range of high-value items including luxury watches (Rolex, Omega, Cartier, AP, Patek), gold and diamond jewellery , luxury cars, designer handbags, fine art, and other valuable collectibles.
How are assets valued?
Our certified appraisers assess each item based on market trends, brand reputation, model rarity, age, and condition. This ensures you receive a fair market valuation every time.
Is my personal information secure?
Absolutely. Your privacy is our priority. All transactions are confidential, and we use state-of-the-art security systems to protect your personal data and financial details.
Do I need receipts or papers to pawn my items?
Not always. While papers and certificates may increase value (especially for watches, jewellery, or cars), we can still appraise and accept items without them after proper authentication.
How fast will I get paid?
We provide same-day payouts. Once your item is appraised and the offer is accepted, you receive instant cash or direct bank transfer.
Where are your pawnshop locations?
We have branches in Lagos & Abuja making it easy to pawn or sell luxury items near you.
Why choose Pawnshop Nigeria?
With branches in Lagos and Abuja, Pawnshop Nigeria is trusted for fair valuations, certified appraisers, transparent fees, and same-day cash payouts.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact page. We strive to respond to all inquiries within 24 hours.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!